Welcome to Sparklora! We strive to deliver your orders in a timely and reliable manner. Please read through our shipping and delivery policy to understand how we handle the process from order confirmation to your doorstep.
Processing Time
- Order Processing: Once your order is placed, it will be processed within 1-2 business days (excluding weekends and holidays).
- During peak seasons or promotional periods, processing times may extend slightly. We will notify you of any delays.
Shipping Methods and Delivery Times
We offer the following shipping options:
- Standard Shipping:
- Delivery Time: 5-7 business days
- Cost: Calculated at checkout based on your location and order weight.
- Express Shipping:
- Delivery Time: 2-3 business days
- Cost: Additional charges apply, calculated at checkout.
- Free Shipping:
- Available on orders above [insert minimum order value, e.g., $50].
- Delivery Time: Same as Standard Shipping.
Please note that delivery times are estimates and may vary due to external factors such as courier delays, customs clearance, or unforeseen circumstances.
Shipping Restrictions
- We currently ship to [specify regions or countries, e.g., U.S., Canada, etc.].
- If you are outside our shipping zones, please contact us at [your customer support email] to explore possible arrangements.
Order Tracking
- Once your order is shipped, you will receive a confirmation email with a tracking number.
- Use the tracking link provided in the email to monitor the status of your shipment.
Customs and Duties
For international orders:
- Customs duties, taxes, and other fees may apply based on your country’s regulations.
- These charges are the responsibility of the customer and are not included in the order total.
Undeliverable Packages
If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal to accept delivery, we will notify you via email. Additional shipping charges may apply for resending the package.
Lost or Damaged Shipments
- If your shipment is lost or arrives damaged, please contact us immediately at [your customer support email].
- We will work with the shipping carrier to resolve the issue and ensure your satisfaction.
Contact Us
For any questions regarding shipping and delivery, feel free to contact us:
- Email: trishitayadav2005@gmail.com
- Phone:8791526574
Thank you for shopping with Sparklora! We value your trust and aim to provide a seamless shopping experience.